Reverse engineering CDC's projection, 16,313 Ebola exposed travelers have entered the USA since the Ebola outbreak began. Clearly such a large number of potentially Ebola infected travelers undergoing active monitoring for 21 days creates a huge risk and manpower requirement. To that end, CDC is creating a daily robo-call system to contact these people (in both French and English) everyday for 21 days.
"CDC is also requesting the incorporation of a telephonic, automated survey administered either through Interactive Voice Response (IVR) phone system which asks travelers if they have developed a fever or any other symptoms potentially indicative of Ebola exposure (OMB Control No 0920-1034). This system is used to assist states in actively monitoring those travelers from Ebola affected countries for 21 days after arrival. The additional burden requested for the use of the IVR system is 91,350 hours."
No matter which way CDC attempts to cut it, the Ebola response is currently overwhelming the CDC. Automating aspects of the response may serve to lessen some of that burden, but it comes at the cost of reduced quality and increased risk as as anyone who has ever had to press 1 to hold for a human on an automated voice service system knows,
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